Need Help?

After you place your order you will receive two emails from us: an order confirmation right away, and a shipping confirmation as soon as your package leaves our warehouse.

Can’t find your order confirmation? Please check your spam folder first. If you checked out with your phone number instead of an email address, no confirmation email is sent.

Contact our customer support with the email address you would like linked to your order, and we will make sure you receive the shipping confirmation with your tracking number.

Depending on inventory levels, it takes 1 to 2 business days to process and pack your order after you place it.

You will receive a shipping confirmation email with your tracking number as soon as your order leaves our fulfilment centre.

Shipping usually takes around 5 business days after processing. If an item is low on stock, delivery can take an extra 2 to 3 business days.

Rest assured, we always do our best to get your order delivered as fast as possible.

Made a mistake when entering your delivery address? You can still change it before your order ships. In some cases small address changes are possible after shipping as well.

Make sure to contact us as soon as possible if you want to change your address.